Privacy policy

At Scent Club, we deeply value your trust and prioritize your privacy. We handle all information collected about you with utmost care and security. Our terms and conditions, including this privacy policy, govern your use of our website and services.

Types of Personal Information We Collect

1. Identification and Contact Information: Such as your name, address, phone number, or email address when you sign up for an online account to make purchases.

2. Demographic Information: Including your gender and birthday.

3. Preferences and Interests: Details you disclose through wish lists, items added to your cart, or other interactions on our website.

4. Publicly Shared Information: Such as product reviews posted on our website or social media platforms.

We collect your personal information directly from you (e.g., when you create an account) passively (e.g., through browser cookies), and occasionally from third parties (e.g., social media platforms).

If you choose not to provide the requested personal information required to fulfill a contract or comply with legal obligations, you may be unable to access certain products or services.

How We Use Your Personal Information

1. Enhancing Your Experience: We use your information to personalize and improve your shopping experience with us.

2. Customer Service: Processing orders, responding to inquiries, managing complaints, and providing requested information.

3. Marketing: With your consent, we may contact you about new products and special offers that may interest you.

4. Analytics: Analyzing product sales and marketing campaign effectiveness to optimize our offerings and communications.

5. Legal and Administrative Purposes: Maintaining records and meeting legal, insurance, and audit requirements.

We are committed to safeguarding your information and promise not to sell or trade your sensitive details, including email addresses, phone numbers, billing and shipping addresses, and order history.